Privacy Policy

Last Updated: March 2, 2025

Bharatam ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("Bharatam App") and website (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when using our Services, including:

• Account Information: Name, email address, and password when you create an account.
• User Content: Reviews, ratings, photos, and comments you submit about places.
• Trip Data: Information about trip itineraries you create within the app.
• Favorites: Places you save to your favorites list.
• Communications: Messages you send to us for support or feedback.

1.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• Device Information: Device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: Pages and features accessed, time spent on the app, search queries, and interaction patterns.
• Location Data: With your permission, we may collect your device's approximate or precise geographic location to show nearby places and provide location-based features.
• Log Data: IP address, browser type, access times, and referring URLs.

1.3 Information from Third Parties

We may receive information about you from third-party services if you choose to link or sign in through them (e.g., Google Sign-In).

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services.
• Create and manage your user account.
• Display personalized content and recommendations.
• Show nearby places based on your location.
• Enable you to write reviews, save favorites, and create trips.
• Respond to your comments, questions, and support requests.
• Send you technical notices, updates, and administrative messages.
• Monitor and analyze usage trends to improve user experience.
• Detect, prevent, and address technical issues and abuse.
• Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Public Content: Reviews, ratings, and photos you post are visible to other users of the app.
• Service Providers: We may share information with trusted third-party vendors who assist us in operating our Services (e.g., hosting providers, analytics services).
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process.
• Safety: We may share information to protect the rights, property, or safety of Bharatam, our users, or the public.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS.
• Secure password hashing using industry-standard algorithms.
• Regular security assessments and updates.
• Access controls limiting who can view your data.

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate personal information.
• Deletion: Request deletion of your personal information and account.
• Location: You can disable location services through your device settings at any time.
• Notifications: You can opt out of push notifications through your device settings.

To exercise these rights, please contact us at the email address provided below.

6. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

7. Third-Party Links and Services

Our Services may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you visit.

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you our Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account and data at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Services after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Bharatam
Email: support@bharatam.online
Website: https://bharatam.online